Please be advised that appointments must begin promptly, and a delay of 30 minutes or more may result in the cancellation of your appointment.
Cancellations made with less than 24 hours’ notice will incur a 50% fee.
De-matting fees will apply, and while every effort will be made to de-matt your pet whenever feasible, severe matting may necessitate shaving or referral to a veterinarian.
Your understanding and cooperation are greatly appreciated.